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Course 6: Organizational Change and Person-Centered Planning

References, Resources, and Links


Kendrick, M.  The Leadership Challenge of Service Quality
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Ackerman Anderson, L., and Anderson, D. (2001) Beyond Change Management. San Francisco, CA: Jossey-Bass/Pfeiffer


Ackerman Anderson, L., and Anderson, D. (2001) The Change Leader's Roadmap. San Francisco, CA: Jossey-Bass/Pfeiffer


Allen, R. (2002) Guiding Change Journey's. San Francisco, CA: Jossey-Bass/Pfeiffer


Senge, P., Kleiner, A., Roberts, C., Ross, R., and Smith, B. (1994) The Fifth Discipline Field Book. New York, NY: Doubleday


Kotter, John. (1998). Winning at change. In Leader to leader. No. 10 Fall 1998 pp 27-33.


The Peter Drucker Foundation for Nonprofit Management.